Mobile HotSpots

Borrowing a Dartmouth Hotspot

Mobile hotspots were temporarily available from the State through ARPA funding and now that this initiative has ended they are unavailable until we transfer them to our own subscriptions.

• Any resident from a municipality with a library certified by the Massachusetts Board of Library Commissioners is eligible to borrow a hotspot.
• Hotspots may be placed on hold, just as books are.
• Hotspot borrowers must be 18 years old and in good standing with the library.
• Due to grant requirements, Internet filters have been installed on all hotspots. Patrons may request that the filtering software be turned off.
• Hotspots may be borrowed for 2 weeks.
• One renewal is allowed as long as there are no holds on the library hotspot
• Each hotspot will support up to 10 connected devices. While checked out, the hotspot remains the responsibility of the borrower. Borrowers should not lose control of the device by lending to friends or associates.
• Any attempt to alter the configuration of the hotspot is strictly prohibited and may result in the loss of borrowing privileges. Hotspot borrowers will be fined $5 per day, up to $25 for the late return of a hotspot.
• Loss of or damage to a hotspot will incur a $50 fee.
• Hotspots must be picked up and returned to the owning library.
• The hotspot should be picked up within 5 days, or it will be set aside for the next user.
• Hotspots should be returned to a library service desk.
• Do NOT place a hotspot in a library book drop.
• Hotspots should be returned to the library with the power cord, SIM card, battery, and case in the same good working condition as it was in when checked out.
• If the hotspot is not returned within 3 days after the due date, service will be turned off and the hotspot will become unusable.
• If the hotspot is damaged or not working, return it to the library desk.
• Report the nature of the damage to a staff person.
• Problems? Direct borrower technical support is provided by T-Mobile to library hotspot borrowers by calling 844-341-4834.
• The library is not responsible for any files, data, or personal information accessed/transmitted using the hotspot.
• The library will have no liability for direct, indirect, or consequential damages related to the use of the mobile hotspots, including loss of data, or privacy invasions. Those who use the hotspots do so at their own risk and assume full liability for their actions.
• Hotspot users are accessing the internet through the T-Mobile network, not the Library's network.
• Illegal acts involving Library equipment or services may be subject to prosecution.