If I pay different bills (i.e. property tax and water) do I need to register twice?

Yes, one time registration is required for each bill type to access the resident portal. You need to register for each of the bill types and accounts you wish to pay online. If you own two parcels you will need to register both parcels. If you own multiple vehicles, you will need to register each vehicle. Once the initial registration process has been completed for each of your accounts, viewing and paying future invoices will be in place. However, if you register your accounts with the same email and password, you will get a list of accounts to choose from in your customer portal.

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1. What are some of the benefits of receiving my bill electronically?
2. What's the Invoice Cloud website?
3. When is Personal Property billed?
4. What property is taxable?
5. What are Personal Property taxes?
6. Why should I pay interest on a late payment when I never received my tax bill?
7. I’ve lost my tax bill for the next billing cycle what should I do?
8. Can I make a partial payment on my real estate tax bill?
9. Can you correct my mailing address on auto excise bill?
10. Why is the former owner(s) name on my real estate tax bill?
11. What forms of payment can I use?
12. Can more than one person pay bills online for the same account?
13. I forgot my Password, how do I find it?
14. How do I find my account number to login?
15. How Do I Register?
16. Why should I register to pay a bill?
17. Do I need to register to pay a bill?
18. Will I receive a confirmation email that my bill has been paid?
19. When I try to pay my bill, it asks for credit card information and I want to pay by electronic check?
20. Do I have to enter an email address to make a payment?
21. I can't locate my bill?
22. What Browsers are supported?
23. Can I use an Apple / Mac to use the service?
24. How does the system work?
25. Can I put my sewer bill on Auto-Pay, but keep my real estate taxes as a scheduled payment?
26. If I pay different bills (i.e. property tax and water) do I need to register twice?
27. Is there one account number for all of my bills?
28. What is the relationship between my city, town or utility and Invoice Cloud?
29. What is Invoice Cloud?
30. What are the benefits of paying a bill online?
31. Which bills can I pay online?
32. Can I still send in a paper check?
33. What if this website is down or for some reason I am unable to use this site?
34. Who do I contact with questions about a bill?
35. Who has access to my account?
36. What is PCI Compliance and why is it so important?
37. Are my credit card and checking account information safe when I pay online?
38. Is my information secure?
39. If I have additional questions or I am having trouble registering, who should I call?
40. I accidentally deleted my current email notification, what should I do?
41. Why am I being charged a late fee?
42. What if I already have auto-pay / a scheduled payment set up with my bank?
43. What is the difference between auto-pay and a scheduled payment?
44. I received an email stating “thank you for going paperless,” but I did not sign up for paperless!
45. What is a partial payment?
46. Can I change a scheduled payment?
47. Can I schedule payments?
48. What are scheduled payments?
49. I signed up for Auto-Pay but do not see any information under “My scheduled payments.”
50. Can I cancel Auto-Pay?
51. What is Auto-Pay?
52. How do I change my account information?
53. Will I be able to print a copy of my bill?
54. How long will my payment history be maintained?
55. Will I have online access to my account?
56. Can I tell if my payment has been posted?
57. Can I use a debit card to pay my bill(s)?
58. Can I use a credit card to pay my bill(s)?
59. When can I pay?
60. What information do I need to make a payment?
61. Do I need to notify my bank or change bank accounts?
62. How much does paying online help the environment?
63. How long does it take for an EFT (electronic funds transfer) transaction to process if I pay online?
64. How long does it take for a credit card transaction to process if I pay online?
65. Can I use more than one payment method per transaction?
66. How will I know that my payment has been accepted?
67. How should I enter my credit card information?
68. What are the costs for paying online?
69. If I don’t have email can I still process an electronic payment?
70. What is a service / convenience fee?