Create a Website Account - Manage notification subscriptions, save form progress and more.
Show All Answers
When filling a barking dog complaint please follow the steps below to ensure proper documentation and resolution.
This is pursuant to MA.Genral Laws Chapter 140 Section 157a Dog Complaints and Hearings
If you have been bitten or scratched by a stray or wild animal, or by a pet or farm animal that has been behaving oddly, follow these steps:
Rabid animals often behave strangely after the virus attacks their brains. Rabid animals may attack people or other animals for no real reason, or they may lose their fear of people and seem to be unnaturally friendly. Not all rabid animals act this way, however, so you should avoid all wild animals, especially bats, skunks, foxes and raccoons. Also, you should not feed or touch stray cats and dogs.
The rabies virus can lives in the saliva (spit) and other body fluids of infected animals and is spread when they bite or scratch. The virus can also be spread if one of these body fluids touches broken skin or a mucous membrane.
Rabies is a viral disease of the central nervous system that is almost always fatal.
We also follow under the same strict guidelines as you do. We are not licensed (PAC AGENTS) the only thing Animal Control could help is if the animal is injured then the animal will be euthanized.
The MSPCA has a website living with it has some helpful information. Or you may email the MSPCA at 617-522-7400 or email.
You may also visit the Fisher and Wildlife website.
Massachusetts's law prohibits capturing a wild animal and releasing it in another area. You can contact a (PAC AGENT) Problem Animal Control Agent who may assist you with the problem their number is in the phone book under the pest control section.
If you can't keep your ferret, please do not release it into the wild where it will most certainly die a horrible death, call your local animal control office, a shelter, or Massachusetts Ferret Friends at 781-224-1098 or email them abandoning an animal outside is against the law.
No, ferrets have been domesticated for over 1000 years and cannot survive in the wild for more than a few days.
Yes they do, same as dogs and cats.
While ferrets get along great with cats and dogs under supervision, they can do serious harm to birds, rabbits, and other small pets.
We suggest you adopt your Ferret from a rescue agency where you can save a life, email the Massachusetts Ferret Friends or call the hotline at 781-224-1098.
Document information such as time of the incident, person committing the act (description of person, if identity is unknown) exact location (such as proper address of where the animal lives or license plate of vehicle being driven) and as much information about the animal being abused (breed, color, size, where it is kept).
If the life of an animal is in immediate danger contact the local police at once Dartmouth Police 508-910-1735.
Mass General Laws provide for the basic necessities of an animal. Food water, and shelter are among the most common concerns, as well as actual physical abuse.
If you believe an animal is being abused, there are a few simple steps you can take in order to help.
Remember; quiet, still, no staring. If you are down and the dogs seems to want to bite you, slowly curl into a ball and fold your hands behind your neck.
Walk up to the dog from the side, not the back or directly in front.
Hold out your knuckle and let him sniff your hand, this method keeps your fingers protected. That's how dogs tell who you are by sniffing. Pat him under his chin or on the side. Never pat a dog by coming down over the top of his head or the back of his neck because it is threatening. Practice by patting your pet dog correctly.
Do not run, scream or talk. Just stand still and be quiet. Don't look directly at the dog, even if he comes up to sniff you. You can look at his tail or his foot, but don't look into his eyes. In dog language, that is a threat. Remember; quiet, still, no staring. Most likely the dog will lose interest once he looks you over. Then you can slowly move away.
No, the only time you should pat a dog you don't know is if you have permission. So, if a person and a dog are walking past your house and you want to pat the dog, ask permission.
Points to remember:
The safe way to meet a strange dog:
You should seek medical attention immediately. Animal bites should be taken care of immediately due to infection and possible rabies treatment.
You can prevent children from being bitten by:
To prevent your pet from being bitten by another animal, keep pets under control at all times and in the house at night.
Take your pet to a veterinarian within 24 hours. If the attacker is at risk for rabies, for example, a raccoon, skunk, woodchuck, fox, or bat, handle your pet with gloves and wash any area, which may have saliva from the attacker on it.
Greeting Barking: If your dog barks at people coming to the door, at people or dogs walking by the property, at people or dogs he sees on walks, and at people or dogs he sees through the fence - and the barking is accompanied by whining, tail wagging, and other signs of friendliness - your dog is barking to say hello. He may very likely bark in the same manner when family members come home.
What To Do: Keep greetings low key. Teach the dog to sit and stay when meeting people at the door so he has something to do aside from barking. This should reduce his excitement. If your dog likes toys, keep a favorite toy near the front door and encourage your dog to pick up the toy before he greets you or guests. If the dog learns to hold a toy in his mouth, he's less inclined to bark. He will likely still whine, though. On walks, teach your dog to walk calmly past people and dogs without greeting them. To do this, follow the Counter Conditioning Instructions Number 3.
Play Barking: Some dogs are particularly noisy when they play with people or with other dogs. If you have multiple dogs and they like to bark while they play, put them outside so they don't bother you. If they bother the neighbors, bring them inside and separate them during times when you can't tolerate the barking. Encourage the dogs to play with toys so they have something in their mouths. If your dog barks while playing with you, simply play different games-if he barks while wrestling with you, teach him to play tug-of-war or fetch games. It's unfair to expect dogs not to play, so make arrangements for your dog to play (and bark) at times when it won't disturb people.
Prevent the dog from being exposed to the things that trigger him to bark. You should block access to windows, and cover them so he can't see out. Play background music to mask outside sounds, change the sound of your doorbell, and bring him in from the yard whenever he barks.
Counter Conditioning Instructions Number 1: If the dog continues to bark despite your efforts to block his exposure to things, teach him that when someone comes to the door or passes by the property, he is permitted to bark until you say "Quiet." Allow him to bark 3-4 times, say "Quiet," (avoid shouting), go to the dog and gently hold his muzzle closed with your hand and repeat "Quiet," call him away from the door or window, ask him to sit, and give him a treat. If he stays beside you and remains quiet, continue to give him frequent treats for the next few minutes (until the stimulus is gone). If he resumes barking right away, repeat the sequence. Go through the same steps if the dog is barking at passersby from the yard.
Counter Conditioning Instructions Number 2: If the above procedure is ineffective after 10-20 attempts, allow the dog to bark 3-4 times, say "Quiet" (avoid shouting), and make a startling noise by shaking an empty soda can filled with pennies or a set of keys. He should react to the sound by stopping what he's doing. Call him away from the door or window, ask him to sit, and give him a treat. If he stays beside you and remains quiet, continue to give him frequent treats for the next few minutes (until the stimulus is gone). If he resumes barking right away, repeat the sequence. If this doesn't work after 10-20 attempts, you will need to seek assistance from a Certified Applied Animal Behaviorist, a Veterinary Behaviorist, or a Certified Professional Dog Trainer.
Counter Conditioning Instructions Number 3: If the dog barks at people and other dogs during walks, distract the dog with special treats before he begins to bark. Show the dog the treats by holding them in front if his nose (soft treats are best) and encourage him to nibble at the treats while he is walking along, past the person or dog who would normally cause him to bark. Some dogs do best if you ask them to sit as the person/dog passes by, while other dogs prefer to keep moving. Make sure you praise and reward the dog with treats every time he elects not to bark. - It may help to have the dog wear a head halter during occasions when the dog is likely to bark (on walks, in the home, etc.). Your dog should only wear the halter when you can supervise him. A halter can have a distracting and/or calming effect, and make him less likely to bark. Make sure you reward him for not barking. - If the dog is engaging in territorial barking primarily in the yard, keep the dog in the house during the day and supervise him when he is in the yard. - If the dog is engaging in territorial barking in the car, teach the dog to ride in a crate while in the car. This restricts the dog's view and may reduce his motivation to bark. If this is not feasible, try having the dog wear a head halter.
Excessive barking is nothing new. Dogs appear to enjoy barking, and they do so for various reasons. They bark when they want something, when they say "hello," when they are having fun, when they are startled or alarmed, when they are defending their territory or threatening someone, when they are frustrated, and when they hear other dogs barking. Unfortunately, a dog who barks incessantly can drive the family crazy-and disturb the entire neighborhood.
Many owners can identify why their dog is barking, just by hearing the specific bark. If you want to reduce your dog's barking, it is imperative to determine the dog's reason for barking. Understand that it usually takes time to teach a dog to bark less. It is not realistic to expect a quick fix or to expect that the dog will stop barking altogether. Your goal should be to decrease the amount of barking. Bear in mind that some dogs are more prone to barking than others. In addition, some breeds are known as "barkers," and it may be more difficult to decrease barking in individuals of these breeds.
The most common reasons why dogs bark:
Yes! The town has a by-law that allows for a citation of $25 per incident with regards to barking. Animal Control must issue a warning first, then each subsequent offense is $25. After 5 offenses, the officer can bring the dog owner before the hearing officer for a hearing. The Mass General Law's state that a nuisance by reason of excessive barking or other disturbance maybe considered a nuisance. Complainants can also file a complaint in Third District Court on their own behalf.
You can call the Dartmouth Police at 508-910-1735. Be sure to tell them your name, and if you have spoken to Animal Control in the past, be sure to let them know this. The Standard Operating procedure is that the area car will be sent to investigate and if the dog is found to be barking, they will try to contact the owner to quiet the dog. Then the officer should file a report informing the Animal Control Department of the findings. We will then further investigate your complaint and issue any citations that are appropriate.
No! It's against the law to divulge the name of the complainant. It's very important to us to know the complainant, at times it helps to speed up the process.
A barking dog complaint is one of the most time consuming and intense investigations Animal Control does. It takes time and help from the complainant to end this problem, some complaints take one week to sometimes six months. Every complaint is different in some way.
Yes, there are a lot of veterinary hospitals that offer low cost programs. You could also contact some low cost clinics to seek their programs. The state of Massachusetts has a license plate program to help pet owners with spay/ neuter. Learn more on the Your Car Tells the World How You Feel About Animals website.
Lets do some quick math:
Animal Control will not go out and trap cats from properties for removal and euthanasia. If the property owner wants cats removed, they must notify Animal Control of their intentions and Animal Control will explain the proper procedure in which to follow.
Yes, you could license your dog by mail, just send in a copy of your Rabies certificate, as well as a self-addressed stamped envelope, payable to the Town of Dartmouth.
Mail to: Town Clerk400 Slocum RoadDartmouth, MA 02747
or you may drop it off in the silver box in front of the town hall.
The violation for an unlicensed dog is $25 per violation. The owner or keeper can be cited for the violation every day until the dog is licensed.
The Massachusetts General Laws state that all dogs by the age of three months must be licensed at their city or town hall.
The violation of keeping an unvaccinated dog is $50 dollars. The owner or keeper can be cited every ten days for the violation.
The Massachusetts General Laws state that by the age of six months all dogs must be vaccinated.
All animals that stay outside need proper shelter, food, and water. The shelter, preferably a dog house, must be of adequate size to allow the dog to keep warm in the winter and cool in the summer. Cold garages, cars, or three-sided shelters are not adequate shelter. Placing hay or straw inside the dog house is better than a blanket, as the blanket will not dry out like hay/straw.
We suggest you adopt your dog from a rescue agency or shelter save a dogs life. "Adopt don't Shop".
You may contact your local animal control to pick up the cat if it is friendly, or contact Habitat for Cats at 508-961-2287, they will work with you on trapping the cat.
Contact your neighbors, it may be a new cat in the neighborhood or a neighbor's cat that just got out.
Many cat owners believe a collar can injure a cat, but a breakaway collar lets a cat escape if the collar becomes snagged. Microchips are placed just under the skin and are a forever form of I.D.
An identification tag is a lost cat's ticket home, 2 to 5% of cats in shelter get claimed by their owner. Microchipping is the best and newest way of making sure your cat gets home safely.
Cats like to play, prowl, pounce, and they can do all those activities indoors with you and a few toys without being exposed to predators, disease, traps, poison and traffic. Indoor cats are healthier, happier - and safer and live longer!
There are just not enough homes each day thousands of cats are put to death in Massachusetts.
Let's do some quick math:
We suggest you adopt your cat from a rescue agency or a shelter where you can save a life. The cost associated with a purchase and then vet care will be a lot more than an actual adoption of a fixed healthy cat or kitten.
There is an Animal Control Officer on duty 7 days a week, Monday through Friday from 8 am to 4 pm, Saturday and Sunday from 11 am to 4 pm After hour calls in regards to for emergencies should be referred to the Dartmouth Police at 508-910-1735.
Emergencies such as sick/injured animal no known owner, viscous dog, suspect rabid animal, dog restrained unable to hold until officer returns to duty.
The Dartmouth Animal Control Department personnel consists of one full time animal control officer, and one part time (14 hours a week) officer. This means there is only one officer on duty at any given time for the entire town. If you get the voicemail please leave a detailed message and the ACO that is on will return your call as soon as possible. If the call is for an injured animal, animals in distress, or emergency please call the Dartmouth Police Dispatch at 508-910-1735 as well as leaving a message on the A.C.O. voicemail.
The assessors are required by Massachusetts law to value all real and taxable personal property within the town. The legal standard is that all property, from the smallest condominium to the largest commercial property, is assessed at its "full and fair cash value". This is done to ensure that all taxpayers only pay their fair share of the cost of local government.
Assessors also have the responsibility of committing motor vehicle excise tax bills, originated by the State Registry of Motor Vehicles, and boat excise tax bills, generated at the local level. Assessors also administer sewer betterments generated by the Department of Public Works. Also assessors must review and process personal exemptions which are a form of tax credits for qualify taxpayers.
Market value, or full and fair cash value, is the most probable price for which a property will sell in an open, competitive market that a willing buyer will pay for a property to a willing seller, both acting knowledgeably and prudently and neither being under any obligation to buy or sell. Sales such as foreclosures and family sales are generally not considered to be "arms length" or fair market transactions.
The assessed value represents the estimate of market value of the property. The real estate market changes constantly. The assessment for the fiscal year 2010 represents the estimate of market value as of January 1, 2009. This estimate of market value is determined by examining sales of properties primarily calendar year 2008. Although there may not have been any physical changes to the property, buyers may be paying more or less for properties than they were in previous years. The assessment changes reflect the changes in the purchase prices of similar homes in the neighborhood. The assessments do not predict market value. The assessments reflect (or report) market value. The real estate market can change dramatically from year to year. Buyers and sellers determine the market value of properties. The assessments reflect what the buyers and sellers are doing as of the assessment date.
The amount of taxes you pay is determined by the appropriations voted by the Town. The Town adopts a budget that reflects what services will be provided and the cost to provide those services. After Town Meeting adopts a budget, the amount of taxes to be raised is calculated in accordance with Proposition 2-1/2 and divided by the total taxable valuation of the Town to determine the projected single tax rate. The Board of Selectmen holds a public hearing to determine whether and how much residential tax will be transferal onto the commercial properties, commonly referred to as the split tax rate (commercial properties pay a higher tax rate than residential properties). All the information is forwarded to the Department of Revenue for its review and approval. The tax rates are then finalized to raise the needed dollars to pay for the services that the Town voted to approve.
If you believe that your property is overassessed, not assessed fairly in comparison to other properties, or that it is not classified corrected, you have the right to file for an abatement of taxes. An application must be filed with the Assessors Office. Applications are available at the Assessors office or online. In filing an abatement application you will want to be specific about why you disagree with your assessment. Is there some misinformation on you property record card? Did you find values of comparable properties lower than your property? Please provide us with all the necessary information to support your position on valuation.
Once the actual tax bills (3rd installment of Quarterly Billing) are mailled, you have until the due date of the 3rd installment (February 1) to file an abatement application with the Assessor’s Office. Please note that the Board of Assessors may only consider an application for abatement that has been filed with the Assessors Office in a timely manner. Abatement applications must be in the Assessors's office by the due date or postmarked by the USPS by that date or the Assessors cannot act on the application.
By contacting the Board of Assessors' office at 508-910-1809 or stopping by their office Monday through Friday from 8:30 am to 4:30 pm.
View more information by reading Recreational Camp Licensing - Am I A Camp (PDF).
Download and complete the provided documents for obtaining a Recreational Camp License.
Rabies is a disease of the brain and spinal cord and is caused by a virus. Rabies is a fatal disease. Rabies in humans is very rare in the U.S., but rabies in certain animals - especially wildlife - is common in many parts of the country, including Massachusetts.
The rabies virus lives in the saliva (spit) and nervous tissues of infected animals and is spread when they bite or scratch. The virus may also be spread if saliva from an infected animal touches broken skin, open wounds, or the lining of the mouth, nose, or eyes. In caves crowded with many bats, it may be possible to inhale the virus floating on bat saliva in the air.
The rabies virus can infect any mammal (if it has hair or fur, it is a mammal), but is more common among certain ones like bats, skunks, foxes, and raccoons. Cats, dogs, and livestock can also get rabies - and spread it to their owners - if they do not have special shots to protect them. Rabies is very rare among small rodents like squirrels, rats, mice, and chipmunks. Fish, reptiles (such as snakes, turtles, and lizards), amphibians (such as frogs and salamanders), and insects (bugs) cannot get or spread rabies.
Hundreds of animals are found to have rabies each year in Massachusetts. Wild animals most commonly found to be rabid include raccoons, skunks, bats, woodchucks, and foxes. Over one hundred cats have tested positive for rabies in Massachusetts.
Rabid animals often behave strangely after the virus attacks their brains. Rabid animals may attack people or other animals for no reason, or they may lose their fear of people and seem to be unnaturally friendly. Not all rabid animals act in these ways, however, so you should avoid all wild animals - especially bats, skunks, foxes, and raccoons. Also, you should not feed or touch stray cats and dogs.
The treatment for people exposed to rabies involves two medications. One, called rabies immune globulin (or RIG), contains antibodies to fight the virus and is given once. The other medication is the rabies vaccine, which ensures long-lasting protection, and is given as five shots over the course of a month. (Rabies shots are no longer given in the stomach.) People who received the full series of rabies shots in the past need only two rabies vaccine shots. To work best, the medications should begin as soon as possible after the bite or scratch. However, if the animal has been caught and will be tested for rabies, you can wait for the test results to see if the shots are necessary.
Contact your doctor, nurse, health center, or your local Public Health Division Office at 508 862-4644 for more information.
Massachusetts Department of Public Health(MDPH), Division of Epidemiology and ImmunizationPhone: 617-983- 6800Toll-free:1-888-658-2850MDPH Epidemiology page
Any person seeking to construct, reconstruct, alter ,repair, remove or demolish a building or structure; or to change the use or occupancy of a building or structure; or to install or alter any equipment for which provisions are made or is regulated by the 780 CMR Massachusetts State Building Code must first obtain a building permit from the Building Department. For more specific information see 780 CMR Section 105 Permits.
Please visit the Building Permit Fee Schedule, Plumbing And Gas Fee Schedule, Electrical Permit Fee Schedule pages for more information.
The process varies, depending on the scope of work for the project. At a minimum a completed online application, copy of required licenses, permit fee, insurance certificate, and accompanying plans are required to be submitted; in addition any supporting documentation required by the building code and/or town department approvals (e.g., Fire, Engineering, water, affidavits, reports, etc.) Please visit the Permit Application Requirements pages for more information.
Building Permit Applications generally take 7 to 10 days to review and approve. Larger commercial projects and new one and two family dwelling may take the full 30 days for review as allowed under 780 CMR 105.3.1 Action on Application.
Wiring, plumbing, and gas permit applications takes approximately 3-4 days to review and approve.
An application for a permit shall be made by the owner or lessee of the building or structure, or agent of either. If application is made by other than by the owner, the written authorization of the owner shall accompany the application.
A building permit can be issued to individuals that possess a valid construction supervisors license (780 CMR R5) and are registered as a Home Improvement Contractor (M.G.L. Chapter 142A). An unrestricted construction supervisor license is valid for buildings and structures containing less than 35,000 cubic feet. A home improvement contractor registration is generally required for any individual or corporation involved in the improvement of any existing building or structure containing one to four residential dwelling units.
Building permits are typically issued to construction supervisors licensed by the state. As an exception to this requirement, building permits can also be issued to homeowners doing work on One and Two family dwellings where they reside or intend to reside.
Please note that when homeowners are issued building permits, they may be liable for contractors working on their property and they are not eligible for protection under the provisions of the Homeowners Improvement Contractor Law.
No. All work associated with wiring, plumbing, or gas fitting must be performed by individuals licensed by the Commonwealth of Massachusetts.
Any building permit issued shall become invalid unless the work on the site authorized is commenced within 180 days after its issuance. The building official, upon written request, may issue extensions not exceeding 180 days each for a building permit.
Work under such a permit, in the opinion of the building official, must proceed in good faith continuously to completion so far as reasonably practicable under the circumstances. If the work on the site authorized is suspended or abandoned for a period of 180 days after the time the work is commenced the permit shall become invalid.
Any person conducting a business in Dartmouth, individually or as a partnership, under any title or name other than their own name, must file a business certificate with the Town Clerk. If a corporation is operating a business in a name, other than the incorporated name, they too need to file.
The following are exempt from filing a business certificate with the Town Clerk (unless a bank requires a business certificate):A Corporation doing business under its true corporate name which is required to file records and reports with the state secretary, corporations division. Partnerships doing business under a title which includes the true surname of any partner. Association which has complied with MGL ch.159 sec.5 and 6 related to common carriers whose agents must file information with the state treasurer. Partnership, joint stock company or association conducted under a written instrument or declaration of trust, provided that the names of the trustees, with a reference to the instrument or declaration of trust, have been filed on a business certificate.
The Business Certificate is applied for through the Town's online permitting system. View the Dartmouth View Point Cloud website choose the town clerk's office on the page and follow the instructions. Please call the Town Clerk's Office with any questions at 508-910-1800.
If a business is discontinued, or it the information related to the business or the individuals conducting the business changes after the original filing, a statement of discontinuance or the new information must be filed with the Town Clerk The fee for withdrawals, discontinuances, changes, etc. is $10.
A business certificate is in force and effect for four years from the date of issue. A new filing must be made every four years as long as the business is conducted.
No, however you must provide a copy on request during regular business hours, to any person who has purchased goods or services from such business.
Dartmouth is closely following all guidance from the Commonwealth and is reopening as allowable through Gov. Baker's phased reopening plan. To find more information visit the reopening Massachusetts Government page.
View the Reopening Massachusetts COVID-19 FAQs (PDF).
If you are experiencing symptoms that may indicate any life-threatening event such as a heart attack, stroke, traumatic fall or injury, or abnormal mental status, call 911 or go to your local ED. During this pandemic, hospitals remain ready and able to treat these life-threatening emergencies.
Symptoms may appear 2 to 14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:
This list does not include all possible symptoms. CDC will continue to update this list as we learn more about COVID-19.
Stay home if not life-threatening:
Most people with COVID-19 have mild illnesses and are able to recover at home without medical care. Do not leave your home, except to get medical care. Do not visit public areas. Avoid using public transportation, ride-sharing, or taxis.
Call your primary care physician (or local hospital or urgent care if you do not have a primary care physician):
Your doctor will advise you on how to manage symptoms and will decide if it is appropriate for you to get tested
Massachusetts residents can visit the buoy website to get advice from an online health assistant safely at home, for free.
Visit the Reopening Massachusetts page to find the most up-to-date information about business reopenings in MA.
The federal government passed the Families First Coronavirus Response Act on April 1, 2020, which provides expanded criteria for paid sick leave and time off. Visit the U.S. Labor Department's website to learn more.
If you are an employee who believes you are working under unsafe conditions or are not essential and are being told to come into work - email the Division of Labor Standards.
Call the Unemployment Assitance Line at 617-626-6338.
Dartmouth’s dedicated COVID-19 Taskforce has implemented multiple measures for increased compliance with these directives including increased signage of social distancing guidelines at all public parks and trails, compliance checks and education visits with local businesses and public recreation areas, and continued monitoring of self-isolation and quarantine
When does self-isolation or quarantine end?
Isolation or quarantine ends once a public health nurse has deemed it possible following strict CDC guidelines that are based on time and symptoms
Isolation or quarantine ends once a public health nurse has deemed it possible following strict CDC guidelines that are based on time and symptoms.
Answer goes here...
They are available from February (actual date TBD) to August 19.
All dogs should be licensed each year March 1st.
View the 2021 Dog License Registration Form.
In order for the Town Clerk's Office to license a dog(s) we need a current rabies certificate. It has the rabies expiration date and the rabies tag number along with the dogs information regarding color, breed, gender along with if they are spayed or neutered. We can not accept the invoice or the reminder notice as proof of rabies.
It is convenient, saves time, reduces errors, allows you to receive bills anywhere at any time and helps the environment by saving trees. You can continue to receive a paper bill, but if you elect to go paperless, you can always print out a copy of the invoice if needed.
View the Invoice Cloud Website.
Personal Property is on the same billing schedule as real estate.
Tangible (that is, physical) property is subject to the personal property tax unless exempted by statute. Items defined as tangible personal property range from the chairs in a barbershop to the furnishings of a doctor’s waiting room; from the drills used by a dentist to the poles owned by a utility company.
All personal property situated in the Commonwealth of Massachusetts, and personal property belonging to the inhabitants of the Commonwealth wherever situated, is subject to taxation unless expressly exempted by law.
Under state law, failure to receive a bill does not affect the validity of the tax or any interest or fines incurred due to late payment(s). It is the responsibility of the taxpayer to secure his/her tax bill when one is not received.
We cannot continue to mail out additional bills because it becomes too costly, however you must come into the office and a tax statement will be printed for payment of your taxes or you can go online to the Collector's Office page and print a new bill.
Partial payments are accepted on real estate taxes, however the amount must be at least ten (10%) of the balance due.
The Town of Dartmouth cannot make this change. You need to notify the Registry of Motor Vehicles and your insurance company of any address change immediately. If you do not receive an excise bill, it is your responsibility to contact the Town Collector’s Office at (508) 910-1806 or you can check online to see if you have a bill by using your registration number.
The tax bill is assessed to the owner of record as of January 1st which is the assessment date for the fiscal year. It is very important that during the closing of the property that the Town is notified of ownership and mailing address change. Copies of deeds must be made available to the Town for proper changes of ownership. Taxes are prorated at the closing between the buyer and seller. Property may be transferred several times within a fiscal year.
You can pay by credit or debit card or you may issue an electronic check from your bank account (checking or savings). Please check your biller’s website for the credit and debit cards that are eligible.
There are two ways that payment responsibilities can be shared. If the other payer is part of your household, you may choose to share your login information with that individual. In a situation where personal financial data is not shared, you may forward your email notification to the individual, who will then use “View or Pay Now” button and elect to make an express pay payment. They will need to enter their name, email address, address and payment information. They will receive the payment confirmation. You can verify their payment by viewing the invoices in your account.
You should use the “Forgotten Password?” button on the login screen. You will need your account number and email address to retrieve your password. If you’re unable to locate this information, you may call the Biller, and after verifying your identity, the Biller can provide you with the information.
Once you have registered, you will need only your email address and password to log in. To login the first time you use the system, you will need your account number or customer ID from your bill. The “locate your bill” screen gives instructions regarding the required information.
Registering is easy and can be done when you make a payment. There are two ways you can make a payment.
By registering, you have access to all of your invoices regardless of type and all of the features of the payment portal. These features include the ability to view all current invoices, see previous invoices and payment dates, update your profile information, access the online customer service system, go paperless (if bill type allows), schedule payments for a specific dates, and sign up for Auto-Pay. You also avoid having to enter your payment information each time you pay a bill.
You may need to register to receive electronic bills by email, but registration is not required for One Time Payments. One Time Payments require that you enter your payment information each time you make a payment. By registering, you avoid that step and gain access to your payment history.
Yes, you will receive a confirmation email.
Under “How would you like to pay” click on the drop-down box and choose EFT Check.
Yes, an email address is required for payment confirmation. A payment receipt is sent via email.
Please scroll down on the page to view the matching items at the bottom. Otherwise, try re-reading the instructions for the search criteria. You may be entering more than one search criteria for Real Estate or Personal Property bills, which may only require one out of two fields. Utility bills may require a service address as confirmation. It must be entered exactly as indicated on printed bill.
iPhone and iPad:
Apple / Mac:
Yes, many customers use Macs.
It is very simple. Here are the 3 steps taken by customers:
Yes, each bill type operates independently. When you sign up for Auto-Pay, you be asked to select which bill type you want to put on Auto-Pay. Those bills selected will be paid on the day they are due.
Yes, one time registration is required for each bill type to access the resident portal. You need to register for each of the bill types and accounts you wish to pay online. If you own two parcels you will need to register both parcels. If you own multiple vehicles, you will need to register each vehicle. Once the initial registration process has been completed for each of your accounts, viewing and paying future invoices will be in place. However, if you register your accounts with the same email and password, you will get a list of accounts to choose from in your customer portal.
No, account numbers vary for the different tax types. For instance:
Your biller wanted to make paying bills easier for their customers, but didn't have the electronic presentment and payment systems required to display, safely process and store financial information. Your biller chose Invoice Cloud because it is easy to use, and the security is the strongest available. All the data collected is double encrypted and stored on secure servers. The data is not sold or released for any purpose other than to complete transactions.
Invoice Cloud is a web-based, electronic invoice presentment and payment company that we have partnered with to provide faster, more convenient billing services to our customers. By automating billing and collections, customers can click and pay online while helping the environment and reducing clutter in their home or workspace.
Paying online with a credit card or electronic check saves time, gives you the flexibility to pay how and when desired, and saves money (no more stamps, paper checks or envelopes), and Invoice Cloud will store your information for future use – but only if you choose to store it.
You can pay current real estate, personal property tax, boat excise, Motor vehicle excise, water/sewer and Trash.
Yes, your bill can be paid in any of the following ways:
Please be aware that interest and fees will not be waived if this website is inoperable for any reason or if data entry errors occur. If the website is inoperable, payments can be made by mail, by phone in some locations, or at the biller's office.
If you are unable to find the information you need in your online payment history or open invoices, please call your biller's office at 508-910-1806.
You and Biller's authorized staff. No one will have access to your financial information as all check routing numbers and credit card numbers are truncated, so you never have to worry about security. As a security precaution, we don't even show your full financial information back to you.
PCI stands for Payment Card Industry, and compliance with the industry standards is a requirement for those that accept the major credit cards and for software providers who have applications that involve the transmission and/or storage of credit card information. If breaches are found on systems that are not PCI compliant, the major credit card companies have the ability to levy significant fines on the offending parties.
Invoice Cloud will safely store all of your financial information using Payment Card Industry (PCI) Compliant systems. This includes truncating (abbreviating) account numbers so that even the Biller does not see your complete account information.
Invoice Cloud uses the highest standards in Internet security. Account information displayed within the customer and biller portals is truncated to protect confidential data. Any information retained is not shared with third parties.
Your biller's office at 508-910-1806 can answer most questions, but if the website is down or inoperable, please call Invoice Cloud customer service at 781-848-3733.
If you are registered, you can log in via your biller website and view the bill there, or you can call your biller's office and ask them to resend the email.
If you feel that this fee has been assessed in error or you would like more information about late fee charges, please contact your biller's office.
You will need to contact your bank and cancel your automated or scheduled payment before the payment is due (typically payments are made a couple of days in advance of the due date, so don't wait until the last minute).
Auto-pay is an automated process that pays your balance in full each billing cycle at 2 am on the due date; scheduled payments are manually entered by you for the date you choose for each bill you choose.
The paperless box is generally defaulted to enroll you in paperless billing because it helps the environment.
A partial payment occurs when only part of an invoice is paid and may apply if your biller has elected to allow partial payments. Please contact your biller's office for more information.
Yes, as long as it is changed before the date it was scheduled to be paid.
Yes. You can set up a future payment at any time prior to the bill's due date.
Scheduled payments are scheduled individually by you for each bill on your specified date.
The Auto Pay date will not appear under scheduled payments. Auto Pay will be debited from the customer's account on the due date.
Yes, simply go into your profile and uncheck the auto-pay box that you had previously checked when you elected to opt into Auto-Pay.
If you elect to opt-in to Auto-Pay, it means that your bills will be paid automatically on their due dates using your default credit card or bank account. This will avoid any late fees and free you from having to remember when to pay.
Simply log into your account and change any of your personal information under the My Profile tab. If you are unable to change some of your information, you may need to call the biller and have them change it for you.
Yes, each invoice is presented in PDF and HTML format. Electronic storage is recommended because it saves paper and has a beneficial impact on our environment.
18 months is the standard retention period.
Yes, you will have 24/7 access to your account for invoice review and payment, payment history and customer service requests.
Yes, simply log in to your account and select "View paid or closed invoices". If you are a registered customer, you will receive an email notification.
Yes, although technically your debit card will be processed like a credit card and you will not be asked to enter a pin number. The convenience fee is the same as credit cards and varies based on the type of card, type of bill, and payment amount. The exact convenience fee amount will be displayed during the payment process prior to submitting the payment.
Yes, you can. There is a convenience fee when using credit cards which varies based on the type of card, type of bill, and payment amount. The exact convenience fee amount will be displayed during the payment process prior to submitting the payment.
You can make payments or review your account 24 hours a day, 7 days a week. It is always a good idea to pay or schedule a payment at least a few days before the due date to allow for processing time.
If you are registered, the only information you need to have available to complete a payment transaction is your email address and password. If you make a one-time payment, then you will also need your bank account or credit card information and your account number.
No, your current bank account (checking or savings) will work fine. So many payments are made electronically now that banks are already prepared for online payments. However, if you have arranged through your bank to automatically pay your bill, you need to contact your bank and discontinue the automated payment, otherwise, you may pay your bill twice.
Paying online is only half of the benefit, by going paperless and not receiving paper invoices, you can increase the effect you can have on the environment. There are several ways reducing paper consumption helps the environment, including saving trees and using less gas. According to the PayItGreen AllianceTM, if one in five households were to switch to electronic payments, statements, and bills, we could collectively save 1.8 million trees each year and avoid using 103 million gallons of gasoline to mail bills, statements, and payments. If you'd like to be part of that one in five, just sign up to "go paperless" in your account under my profile, paperless options.
EFT transactions typically take 48 to 72 hours to settle.
Credit card transactions typically take 48 hours to settle. An authorization is issued immediately; however, it takes 48 hours for the money to be moved.
Yes, if your biller accepts partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
After you submit your payment, you will see a payment confirmation screen. It will contain your payment confirmation message. It will show an approved number for credit cards or a processed number for electronic checks. You will also receive a confirmation email after your transaction is submitted. The email will include your account number, invoice number, the amount paid, and confirmation message. If your electronic check does not pass through the bank, you will receive an email informing you of the rejected payment. You may need to call your biller in order to pay again.
The information you enter on the payment screen must be exactly the same as it appears on your credit card. This information collected will be used to authorize your payment.
There are no signup costs or subscription fees. The non-refundable convenience fee when using an ACH transfer (electronic check) from your checking or savings account is $0.40 per transaction.
The non-refundable convenience fee when using credit cards is a percentage-based or flat rate fee that varies depending on the card type and the bill you are paying. The convenience fee is automatically calculated based on the type of credit card used and the dollar amount of the bill being paid and is shown on the payment page before you submit your payment for processing.
There are fees imposed by Invoice Cloud for returned payments, and your bank may charge you a fee based on the bank's fee schedule.
No, to complete the online payment process, you will need an email address so that the system can deliver your payment confirmation. If you do not have an email address, you can obtain a free email account from any of the following services: yahoo.com, hotmail.com, or gmail.com.
A non-refundable fee is added to an invoice to cover various administrative costs associated with billing and accepting payment.
Cross-connections that contaminate drinking water distribution lines are a major concern. A cross-connection is formed at any point where a drinking water line connects to equipment (boilers), systems containing chemicals (air conditioning systems, fire sprinkler systems, irrigation systems), or water sources of questionable quality. Cross-connection contamination can occur when the pressure in the equipment or system is greater than the pressure inside the drinking water line (backpressure). Contamination can also occur when the pressure in the drinking water line drops due to fairly routine occurrences (main breaks, heavy water demand), causing contaminants to be sucked out from the equipment and into the drinking water line (back siphonage).
For more information, review the Cross-Connection Control Manual from the U.S. EPA's website.
You can also call the Safe Drinking Water Hotline at 800-426-4791.
It is the policy of the Dartmouth Youth Commission and the professional practice of the Youth Advocate, that all names and related information are kept strictly confidential. Only the Youth Advocate has access to client names and private information. Student interns and other volunteers who assist with various programs are also required to abide by a signed statement of confidentiality.
Generally no. The Youth Advocate can see anyone in an emergency or someone who is at risk, etc. But ongoing support and services are provided to Dartmouth Residents only.
No. It is the policy of the Youth Commission not to charge a fee for individual counseling, or for participation in any of the support groups that are facilitated by the Youth Advocate. The Youth Commission does welcome donations, in any amount and at any time during the year. Gift Cards (to discount stores like Walmart and Target) are especially appreciated. All monetary donations are deposited and held in a special fund that is maintained by the Town Accountant's Office and are not part of the Youth Commission's operating budget.
No. Our agency does not provide psychotherapy in either individual or group settings.
The Youth Advocate is an employee of the Town of Dartmouth. The Youth Commission sets the policies of on-going programs. The Town Administrator, provides administrative supervision of the Youth Advocate.
The Youth Advocate's role involves counseling, crisis intervention, presentations, group facilitation, outreach and consultation with parents. The Youth Advocate typically works with children, early adolescents, and teens in office settings, home visits, and schools.